Privacy Policy

Last updated on June 25, 2025

1. Introduction

Welcome to Snagging In Ireland (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website snagginginireland.ie to find and request quotes from snagging service providers across Ireland.

By using our site, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our website.

2. Information We Collect

We collect information in two ways: information you provide to us directly and information we collect automatically.

a) Information You Provide Directly

When you request a quote through Snagging In Ireland, we collect the following personal data:

Full name
Email address
Phone number
Service address (the address of the property you'd like assessed)
Property information, such as type (house or apartment), number of bedrooms, and size

We do not ask for or collect additional personal information, payment details, or sensitive data.

b) Information We Collect Automatically

When you browse our website, we and our third-party partners may automatically collect information about your device and your usage of our site, including:

Usage Data: Information about how you interact with our site, such as pages visited, time spent on pages, links clicked, and the date and time of your visit.
Device and Browser Information: Your IP address, browser type and version, device type, operating system, and screen resolution.
Location Information: General geographic location inferred from your IP address.

3. How We Use Your Information

We use the information we collect for the following purposes:

To Process Your Quote Request: We use your contact details, service address, and property information to forward your request to one or more snagging companies in our directory, enabling them to contact you with a quote.
To Analyse and Improve Our Website: We use the automatically collected Usage Data to understand how users interact with our website, identify trends, and improve our site’s functionality and user experience.
To Provide Personalised Advertising: We and our advertising partners use automatically collected data to serve you advertisements that may be relevant to your interests, both on our website and on other websites you visit (a practice known as "retargeting").

4. Data Sharing & Third-Party Disclosure

We do not sell your personal information. We only share your data in the following circumstances:

With Snagging Companies: Upon submission of a quote request, your name, contact details, service address, and property information are transmitted to the snagging companies you select to enable them to provide you with a quote.
With Analytics Providers: We share aggregated and anonymised Usage Data with analytics providers, such as Google Analytics, to help us understand website traffic and usage patterns.
With Advertising Partners: We share Usage Data and Device Information with our advertising partners, such as Google AdSense, to display advertisements on our website. These partners may use this data to show you personalised ads.

Third-Party Policies: Each third party has its own privacy practices. We encourage you to review the privacy policies of Google and any snagging company you contact.

5. Data Retention

Our data retention practices are designed to protect your privacy and are based on the purpose for which the data is collected.

Quote Request Data: When you submit a request, the personal information (name, email, phone, address) is immediately forwarded to your selected snagging companies. To ensure successful delivery and for troubleshooting purposes, a temporary log of this submission is retained in our secure processing environment. This log is automatically and permanently deleted within 72 hours of submission. We do not store this information for any longer than is strictly necessary for this technical function.
Analytics and Advertising Data: Data collected automatically for analytics and advertising purposes is stored by our third-party partners (e.g., Google). This data is retained according to their respective data retention policies. For example, data in Google Analytics may be retained for a period of up to 26 months.

6. Cookies & Tracking Technologies

We and our third-party partners, such as Google, use cookies and similar tracking technologies to analyse user activity, administer the website, and serve personalised advertisements.

What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, smartphone) when you visit a website. They help us make your experience better and allow us and our partners to understand how you use our site.

How We Use Cookies

We use cookies for the following purposes:

Strictly Necessary Cookies: These are essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as filling in forms.
Performance and Analytics Cookies: These cookies, such as those from Google Analytics, allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. The information collected is typically aggregated and anonymous.
Advertising and Targeting Cookies: These cookies may be set through our site by our advertising partners (e.g., Google AdSense). They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device.

Your Consent and Choices

When you first visit our website, you will be presented with a cookie banner requesting your consent to use non-essential cookies. You can accept, reject, or customise your cookie preferences at that time.

You can also withdraw your consent or change your preferences at any time by:

Adjusting the settings in our cookie consent tool (you should add a link to this in your website's footer).
Changing your browser settings to refuse or delete cookies. Please note that if you do so, some parts of our website may not function properly.

For more information on how Google uses data, please visit Google's Privacy & Terms site.

7. Your Rights under GDPR

Since we operate within the European Union, you have the following rights under the General Data Protection Regulation (GDPR) regarding your personal data:

Right of access: You can request a copy of the personal data we process. This includes the information you submitted in the quote form (which we hold for up to 72 hours) and information on the categories of data shared with our analytics and advertising partners.
Right to rectification: You may ask us to correct any inaccurate or incomplete data you have provided.
Right to erasure (“right to be forgotten”): You can request that we delete your personal data. We will delete the temporary submission log from our system upon request. For data held by our third-party partners (like Google), you may need to exercise your rights with them directly.
Right to data portability: You may request that we provide the personal data you submitted in a structured, commonly used, and machine-readable format.
Right to object: You have the right to object to our processing of your data for certain purposes. Specifically, you can object to the processing of your data for analytics or personalised advertising. You can exercise this right by managing your preferences in our cookie consent tool.
Right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

To exercise any of these rights, please contact us using the details in the "Contact Us" section below.

8. Children’s Privacy

We do not knowingly collect information from anyone under 16 years of age. If you are under 16, please do not submit any personal data through our site. If we learn that we have inadvertently collected data from a minor, we will take steps to delete it as soon as possible.

9. Security

We implement reasonable technical and organizational measures to protect your data during transmission. However, no internet or email transmission can be guaranteed to be 100% secure. Use discretion when sending information online.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect when changes were made. We encourage you to review this page periodically for any updates.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Snagging In Ireland

Email: snagginginireland@gmail.com